Collect hotel guest feedback in real- time with voice ai
collect hotel
GUEST feedback
in real-time
with voice ai
Collect hotel
guest feedback
in real-time
with voice ai
Be more efficient and improve the hotel guest experience
How It Works
How It Works
Customer Conversation Agents
Voice AI that surveys customers and turns conversations into actionable insights
Send
A feedback request is sent via SMS/WhatsApp
01
Send
02
Feedback
03
Insights
01
Send
Send
A feedback request is sent via SMS/WhatsApp
02
Feedback
Feedback
The voice agent will call the customer within 90 seconds. Calls last 3-5min
03
Unique Vacation Homes
Insights
The call recording, transcript and summary are stored in your PMS/CRM. The recording and transcript can be shared in a WhatsApp group
01
Send
Send
A feedback request is sent via SMS/WhatsApp
02
Feedback
Feedback
The voice agent will call the customer within 90 seconds. Calls last 3-5min
03
Insights
Insights
The call recording, transcript and summary are stored in your PMS/CRM. The recording and transcript can be shared in a WhatsApp group
Solutions
Solutions
Customer conversations
at scale without hiring or training more staff
SMS/Voice Surveys
SMS is the fastest channel with the highest open rate - up to 98% and 31% of hotel guests respond within minutes.
SMS/Voice Surveys
Turn passenger feedback into personalized rewards and service upgrades
SMS/Voice Surveys
SMS is the fastest channel with the highest open rate - up to 98% and 31% of hotel guests respond within minutes.
visual/hearing disabilities
Voice or text surveys help physically or digitally impaired guests who struggle with forms, tablets, kiosks.
visual/hearing disabilities
Voice or text surveys help physically or digitally impaired guests who struggle with forms, tablets, kiosks.
visual/hearing disabilities
Voice or text surveys help physically or digitally impaired guests who struggle with forms, tablets, kiosks.
Reclaim Time
Front-desk and F&B employees juggling duties often have little time to solicit feedback or chase down reviews.
Reclaim Time
Front-desk and F&B employees juggling duties often have little time to solicit feedback or chase down reviews.
Reclaim Time
Front-desk and F&B employees juggling duties often have little time to solicit feedback or chase down reviews.
Multilingual Support
While some survey tools offer translation, none let guests answer in their native language by voice and auto-translate.
Multilingual Support
While some survey tools offer translation, none let guests answer in their native language by voice and auto-translate.
Multilingual Support
While some survey tools offer translation, none let guests answer in their native language by voice and auto-translate.
Real Time Voice Feedback
Guests can speak feedback on the spot and have it captured for analysis.
Real Time Voice Feedback
Guests can speak feedback on the spot and have it captured for analysis.
Real Time Voice Feedback
Guests can speak feedback on the spot and have it captured for analysis.
Quick Implementation
A unified system that ties voice feedback into the hotel’s CRM/PMS and alerts relevant staff in real time
Quick Implementation
A unified system that ties voice feedback into the hotel’s CRM/PMS and alerts relevant staff in real time
Quick Implementation
A unified system that ties voice feedback into the hotel’s CRM/PMS and alerts relevant staff in real time
Frequently asked questions
How quickly can we see measurable ROI?
Most clients see retention improvements within 3–6 months, with predictive insights driving upsell opportunities in as little as 30 days.
Will this integrate with our PMS/CRM?
Yes—the system can intergrate with the most common PMS/CRM systems. For more detailed information. Please book an inital call
How do you ensure our client data remains secure?
We’re GDPR/CCPA-ready, with end-to-end encryption
How will clients engage with feedback requests?
We automate low-friction feedback collection (e.g., in-app prompts, post-stay SMS/Text) and gamify participation with rewards for responders.
How much does the system cost?
A 3 min voice survey starts at ＄1.50
How quickly can we see measurable ROI?
Most clients see retention improvements within 3–6 months, with predictive insights driving upsell opportunities in as little as 30 days.
Will this integrate with our PMS/CRM?
Yes—the system can intergrate with the most common PMS/CRM systems. For more detailed information. Please book an inital call
How do you ensure our client data remains secure?
We’re GDPR/CCPA-ready, with end-to-end encryption
How will clients engage with feedback requests?
We automate low-friction feedback collection (e.g., in-app prompts, post-stay SMS/Text) and gamify participation with rewards for responders.
How much does the system cost?
A 3 min voice survey starts at ＄1.50
How quickly can we see measurable ROI?
Most clients see retention improvements within 3–6 months, with predictive insights driving upsell opportunities in as little as 30 days.
Will this integrate with our PMS/CRM?
Yes—the system can intergrate with the most common PMS/CRM systems. For more detailed information. Please book an inital call
How do you ensure our client data remains secure?
We’re GDPR/CCPA-ready, with end-to-end encryption
How will clients engage with feedback requests?
We automate low-friction feedback collection (e.g., in-app prompts, post-stay SMS/Text) and gamify participation with rewards for responders.
How much does the system cost?
A 3 min voice survey starts at ＄1.50